OCEBC Webinar | How AI is Transforming the Employee Benefits and Wellbeing Experience
Event Date:
September 11, 2025
Event Location:
Zoom
Event Description
Overview
By 2028, Gartner predicts a least 15% of day-today work decisions will be made by autonomously through agentic AI, up from virtually none in 2024. At Alight, we believe the future of benefits and wellbeing is intelligent, personalized, and proactive. In this webinar, we’ll explore how Agentic AI is transforming the way organizations deliver benefits, support wellbeing, and elevate the employee experience.
Agentic AI is more than a chatbot—it’s a system of intelligent agents that act on behalf of the employee, anticipate needs, and orchestrate seamless support across health, wealth, and HR services. From navigating complex life events to simplifying claims and care decisions, these agents are redefining how employees engage with their benefits—and how employers deliver value at scale.
Key Topics Being Covered
- What Is Agentic AI? – Understand how it differs from traditional AI and why it’s a game-changer for enterprise benefits.
- Solving Real Business Problems – Explore how Agentic AI addresses pain points for employees, HR teams, and service delivery—reducing friction, improving outcomes, and driving efficiency.
- Real-World Agent Examples – See how intelligent agents are already supporting life events, wellbeing journeys, and financial planning across large enterprises.
- Measurable Outcomes – Learn how Agentic AI delivers value through improved engagement, reduced costs, and smarter decision-making—for both employees and employers.
- Getting Started – Discover the simple, scalable steps organizations can take today to activate an AI-powered benefits and wellbeing strategy.
Audience Takeaways
- • Agentic AI is not just a tool—it’s a strategic enabler of smarter, more human-centered benefits.
- • Addressing the concerns around data security, bias, and ethics, and ensuring responsible implementation will be crucial for realizing the full potential of agentic AI in this domain.
- • Leading organizations are embedding AI across the employee journey—from onboarding to retirement—to deliver better outcomes and a more connected experience.
Thank You to Our Host
Speaker Bios
Craig Rosenberg
Senior Vice President, Solution Advisory
M +1.203.520.3403
craig.rosenberg@alight.com
Craig is a Solution Advisor, working with clients to help them gain a Benefits Advantage by transforming the employee experience and optimizing solutions across benefits administration and wellbeing. He specializes in health and wealth benefits administration, health navigation/clinical guidance, wellbeing, and absence administration – all with a focus on driving differentiated outcomes through engagement that meets people in the moment. In addition, Craig leads Alight’s Solution Advisory group, a team of consultative experts that support the full spectrum of Alight capabilities.
Over his 32-year career with Alight, Craig has served in roles focused on benefits administration, wellbeing and engagement, including client delivery and consulting, technology, product development and practice leadership. He also brings a focus on health and wellbeing into his community, serving as Chief of the Volunteer Emergency Medical Services in his town.
Craig has expertise in comprehensive benefits administration and employee engagement, including emerging technologies and meaningful use of AI, health/wellbeing strategy and design, compliance, employee engagement/total rewards and M&A support. He specializes in uncovering opportunities to support clients and their people through collaborative design-think sessions and solutioning workshops – making each engagement unique to them.
Craig earned a B.S. in computer science-information science from Binghamton University.
Jill Westhoff
Vice President, Strategic Client Advisory
M +1.414.312.3634
jill.westhoff@alight.com
As Vice President, Alight Strategic Client Advisor, Jill leverages her deep knowledge of Alight’s transformational capabilities to deliver exceptional client outcomes. She effectively bridges Alight’s benefit solutions with clients’ most complex challenges.
Prior to her current role, Jill was Alight’s go-to-market wellbeing strategy leader. She defined Alight’s wellbeing commercial strategy and positioned Alight’s core wellbeing solutions for market entry.
Throughout her career at Alight, Jill has held various leadership roles in customer service, operations, technology, product, and the commercial space. Her personal passion for wellbeing has driven her to develop corporate wellbeing policies, consult with Fortune 100 and 500 clients and start a digital health coaching company.
Jill holds a B.A. in Sociology from the University of Minnesota and is a certified Six Sigma Master Black Belt as well as certified Yoga Instructor and Integrative Holistic Health Coach from the Institute of Integrative Nutrition.
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